eesel for SlackYour most capable teammate.
Just DM it.
eesel lives in your Slack like any colleague. Message it, @mention it, give it tasks. It handles support, answers questions, writes content, and reports back. All from Slack.
Hey @eesel, what is the best roast for espresso-based milk drinks like lattes?
Nice. Can you draft a reply to the customer in ticket #4102 who asked about espresso recommendations? Send it for my approval.Nice. Draft a reply to ticket #4102 about espresso recs? Send for my approval.
Invite eesel to your Slack
Connect your Slack, helpdesk, and knowledge base. eesel learns your business instantly and starts working across your stack right away.
Hi team! I'm your new AI teammate. I can help with support tickets, answer internal questions, draft content, and more. DM me or @mention me in any channel.Hi team! I'm your new AI teammate. DM me or @mention me in any channel.
What should I focus on first?
One teammate. Every role.
Tell it what you need, right from Slack.
Can you handle the support queue this afternoon? I'm heads down on planning.
On it. 18 tickets in queue. I'll handle them and flag anything over $500 for your approval.On it. 18 tickets in queue. I'll flag anything over $500.
Helpdesk
"Handle the support queue this afternoon." It triages, drafts, and resolves tickets from Slack.
How do I request a new laptop? Is there an IT form?
Yes! Fill out the IT Equipment Request form. Your manager approves, then IT ships within 3 days. You can find the form in 
Team Handbook under the Equipment section.Yes! Fill out the IT Equipment Request form. Your manager approves, then IT ships within 3 days.
Operations
"How do I request a new laptop?" Answers internal questions from your docs, instantly.
Can you write a blog post about our new shipping policy changes?
Done! I drafted a post based on your policy doc. You can review it here: What's New: Faster Shipping & Free Returns.Done! I drafted a post from your policy doc. Review it here: What's New: Faster Shipping & Free Returns.
Content Writer
"Write a blog post on our new shipping policy." Drafts content based on your docs and past work.
More than a chatbot. A real teammate.
It works across your apps, learns from corrections, and earns your trust over time.
Too formal. Sound more like a friend, not a support bot.
Got it. Here's the redraft:
Updated draft
Hey! The delay was on our end. Your order shipped and should arrive Thursday.
Learns from corrections
Tell it "that's too formal" or "we don't do that anymore" and it remembers. Every correction makes it sharper.
Draft for review
Week 1Your order shipped this morning and should arrive by Thursday.
Sent automatically
Your order shipped this morning and should arrive by Thursday.
Replied to Sarah M. in ticket #2847
Earns your trust
Starts with drafts you review. Gradually goes autonomous as confidence builds. You decide the pace.
Weekly Digest, 2 March 2026
Hey! Here's your weekly digest. Let me know if you want a deeper breakdown on anything.
Proactive updates
Weekly digests, ticket summaries, trend alerts. It doesn't just wait for you. It reaches out when something matters.
What teams are saying.
Real results from real teams using eesel in Slack.
Our vast documentation needed to be organised. That's where eesel AI comes in. We use the indexing of the sitemap and the simple integration of the chatbot as an iFrame on our site.
David Kohr
System Programmer, vfm Group
We use it to be the first responder to our Helpdesk tickets in Jira. It essentially acts just like an agent would.
Jason Loyola
Head of IT, InDebted
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
We needed a turnkey solution for Confluence that met our GDPR requirements and could serve different teams through dedicated Slack bots. eesel AI delivered exactly that, with EU data residency included.
Flemming Ottosen
Development Director, Simployer
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Works with your whole stack.
ZendeskDrafts replies, resolves tickets, escalates when needed. Works inside your existing Zendesk workflows.
Support · Ticketing
Google DriveReads shared drives, folders, and files. Syncs documents, spreadsheets, and presentations.
Knowledge · Storage
ShopifyReads your product catalog and order data. Answers customer questions with real-time info.
E-commerce · Orders
NotionReads your docs, wikis, and knowledge bases. Stays synced as you update content.
Documentation · Wiki
Slack + eesel FAQ
One-click install from the Slack App Directory. eesel joins as a bot user in your workspace. It can be added to channels, receive DMs, and @mentioned just like any team member.
No. eesel is an AI teammate, not a chatbot. It handles support tickets, drafts content, pulls reports, answers internal questions, and proactively reaches out with updates. It works across your tools, not just inside Slack.
Yes. You decide which channels eesel joins and what it does in each. It can handle support in #support, send digests in #ops, and answer questions in DMs. Different behavior per channel.
Yes. You can set up scheduled digests, weekly reports, and trend alerts. eesel will message you or your channels on a schedule, or when it notices something worth flagging.
Handle support tickets (via Zendesk, Freshdesk, etc.), answer internal questions from your docs, draft blog posts and help articles, pull metrics and reports, triage requests, and escalate to helpdesks from Slack. Anything you'd ask a teammate to do.
Yes. Every edit and correction improves future responses. It learns your tone, your policies, and your preferences. Just tell it in Slack what to do differently.
Confidence-based routing. Low confidence = draft for review, not a live reply. If it doesn't know, it says so or escalates. Run simulations before going autonomous.
Yes. Supports 80+ languages. Your team writes in their language, gets answers in their language.
SOC 2 compliance in progress, working with SOC 2 compliant processors. EU data residency available. We sign DPAs. Your data is never used to train models. Messages are processed and not stored beyond what's needed.
Pay per interaction handled, plus a platform fee for integrations and capabilities. No per-seat pricing. Simple and predictable.
Add your AI teammate to Slack.
One click to install. Start talking to it today.