eesel AI for ConfluenceAn AI agent for Confluence.
It answers from your pages, then does the work.
eesel searches your Confluence spaces live and answers in Slack, Microsoft Teams, Jira Service Management and your helpdesk. It cites the page it used. Pair it with Jira and it also files, updates and moves issues. From $299 a month, no per-seat fee.
Why eesel for Confluence.
Atlassian Rovo is built into Atlassian's own products. eesel works across Slack, Teams, email and your helpdesk, not only inside Atlassian. Its price does not grow with your Atlassian seat count. And it does not stop at search: it replies to tickets and files, updates and moves Jira issues.
Answers from Confluence, live
eesel searches your Confluence spaces when someone asks. It reads the page, follows child pages, and answers with a link to the source. No export, no re-upload. When a page changes, the next answer uses the new version.
Your docs, wherever people ask
Your team asks in Slack or Microsoft Teams. Customers ask in Jira Service Management, Zendesk, Freshdesk or by email. eesel answers all of them from the same Confluence pages. One source of truth, every channel.
What's the process for rolling back a failed deployment?
Reads Confluence. Acts in Jira.
eesel only reads Confluence. It never edits your pages. Connect Jira too and the same agent can reply to a request, leave an internal note, file a bug or move an issue to the next status. It sees only what the connected Atlassian account can see.
Release Notes and ChangelogOnboarding GuideAPI ReferenceHow to connect Confluence to eesel.
No developer needed. Connect Confluence in a few minutes.
- 1
Sign up
Create your eesel account. Start free with 100 credits, no card needed.
- 2
Connect Confluence
Add your Atlassian site URL, email and an Atlassian API token. eesel can now search your spaces, read pages and list child pages.
- 3
Tell it what to do
In plain language, tell eesel which spaces to use, how to answer and when to hand over to a person.
- 4
Put it to work
Add eesel to Slack, Teams, Jira Service Management or your helpdesk. Connect Jira too if you want it to file and update issues.
Who uses eesel with Confluence.
Teams that keep their knowledge in Confluence and their work in Jira.
Answers Jira Service Management requests from your Confluence runbooks. Replies to the customer or leaves an internal note for your agent.
IT · Internal support
Answers customer tickets from your Confluence product docs, with a link to the page it used.
Helpdesk · Ticketing
Ask in Slack how something works. eesel finds the spec in Confluence and files a Jira issue if something is missing.
Engineering · Product
Answers policy and onboarding questions in Slack or Teams from your HR and ops spaces.
HR · Operations
See eesel AI for Confluence in practice.
Real results from a team running eesel on Confluence.
Enterprise Communications Software
“With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.”
Stephan Fischer
Head of Support & Project Department, Aurenz
35,000+
installations supported from Confluence docs
24/7
partner and customer self-service from Confluence docs
Reduced
inbound support queries as customers resolve issues independently
Simple monthly pricing.
$299 / month
From $299 a month for 500 credits. A ticket, chat or Slack question is 1 credit, however long. Confluence, Jira and every other integration are included. No per-seat fee, so adding people does not change the price.
What teams say about eesel.
From teams running eesel on Confluence and Jira.
Our vast documentation needed to be organised. That's where eesel AI comes in. We use the indexing of the sitemap and the simple integration of the chatbot as an iFrame on our site.
David Kohr
System Programmer, vfm Group
With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.
Stephan Fischer
Head of Support & Project Department, Aurenz
We needed a turnkey solution for Confluence that met our GDPR requirements and could serve different teams through dedicated Slack bots. eesel AI delivered exactly that, with EU data residency included.
Flemming Ottosen
Development Director, Simployer
We could try to write our own LLM application but we didn't want to invest our time into that. We wanted something that we would not have to maintain.
Karel
GENERAL BYTES
We use it to be the first responder to our Helpdesk tickets in Jira. It essentially acts just like an agent would.
Jason Loyola
Head of IT, InDebted
Your Confluence data stays private with eesel AI.
Built for teams with strict security requirements.
Security
SOC 2 compliant processors
eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.
Compliance
EU data residency
Keep your Confluence data in the EU. Available as a default option for European teams using Atlassian Cloud.
Privacy
Zero model training on your data
Your Confluence spaces, pages, and wikis are never used to train AI models.
Infrastructure
Read-only in Confluence
eesel reads Confluence pages to answer. It never creates or edits pages. All connections are encrypted.
Works with the rest of your stack.
JiraTriages and replies to Jira Service Management tickets. Files, updates and moves Jira issues.
Project management · Service desk
SlackAsk in a channel or DM. eesel answers from Confluence and acts in Jira.
Messaging · Collaboration
Microsoft TeamsThe same agent for Teams. Works in channels and chats.
Messaging · Collaboration
Google DriveReads Docs, Sheets, Slides and Shared Drives alongside your Confluence pages.
Knowledge · Storage
FAQ.
eesel is an AI agent that reads your Confluence. It searches your spaces live, reads pages and child pages, and answers questions with a link to the source page. It answers in Slack, Microsoft Teams, Jira Service Management, your helpdesk and email.
No. eesel only reads Confluence. It does not create, edit or delete pages. If you connect Jira, it can act there: reply to requests, leave internal notes, and file, update or transition issues.
You add your Atlassian site URL, an account email and an Atlassian API token. See the Confluence setup guide for the steps.
Only what the connected Atlassian account can see. To limit eesel to certain spaces, connect it with an account that only has access to those spaces. You can also tell it which spaces to use.
Yes. eesel searches Confluence live when someone asks, so it always reads the current version of a page. There is nothing to re-sync.
Rovo is Atlassian's AI, built into Atlassian's products. eesel is an AI agent that works across tools: Slack, Microsoft Teams, Jira, Zendesk, Freshdesk, Gmail, Outlook and more. It has one fixed monthly price with no per-seat fee, so its cost does not follow your Atlassian seat count. And it acts: it replies to tickets and files, updates and moves Jira issues.
Yes. Connect Jira and the same agent can triage and reply to Jira Service Management tickets, search issues with JQL, and file, assign, label, update or transition issues. See the Jira page.
The self-serve integration is for Confluence Cloud. We run Data Center syncs for some customers as a managed setup. Talk to us if that is you.
Yes. eesel can also learn from Google Drive, Notion, SharePoint, your help center, past tickets and more. It answers from all of them together.
eesel links to the Confluence page it used. If it cannot find the answer, it says so or hands over to a person, rather than guessing.
eesel works with SOC 2 Type II certified processors. EU data residency is available. We sign DPAs. Your data is never used to train models.
One fixed monthly price, from $299 for 500 credits. A ticket, chat or Slack question is 1 credit, however long. Confluence and every other integration are included. No platform fee and no per-seat fee. See the pricing page for details.
Put your Confluence to work.
Connect Confluence in minutes. Start free with 100 credits, no card needed.