eesel AI for ShopifyShopify AI Agents.
Automate customers' orders, returns, and questions with eesel AI.
eesel is a Shopify AI agent that reads your catalog, orders, and FAQs, then handles customer support on autopilot. 80% time savings reported by teams in the first month, at $0.40 per resolved chat.
Why choose eesel AI for Shopify AI Agents.
There are other Shopify AI Agents on the market. Here is what makes the eesel AI Shopify integration different.
Simply connect your Shopify store
Connect your Shopify store and your Shopify AI Agent automatically learns your catalog, picks up your policies, and plugs into your existing apps like Zendesk, Freshdesk, and Slack. No training, no configuration limbo.
Add to your Shopify store. Watch it sell.
Drop a single code snippet on your Shopify store. Your Shopify AI Agent starts helping customers find products, answering questions, and driving conversions from day one.
Chat with usHi! Looking for something specific today?
Do you have the Alpine Puffer in black, size M?
Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart?
How eesel Integrates with your Shopify AI Agents.
No developer needed. No long onboarding. Connect the eesel AI Shopify integration in a few clicks.
- 1
Sign up
Create your eesel AI account and install the eesel AI app on your Shopify store. Authorize in two clicks from the eesel AI dashboard.
- 2
Connect Shopify
eesel AI automatically syncs your product catalog, policies, order data, and FAQs. No manual training or data labeling required.
- 3
Configure as needed
Tell eesel AI how to handle returns, what tone to use, and when to escalate. Just describe what you want in plain language.
- 4
Go live
Add the chat widget to your store with a single code snippet. Your AI agent starts handling customer questions automatically from day one.
More Shopify AI Agent capabilities.
Our Shopify AI Agents come equipped with multilingual support, real-time order tracking, and catalog-aware responses to handle complex Shopify integrations out of the box.
Recommend products
Your Shopify AI Agent surfaces personalised suggestions from your Shopify catalog based on what the customer is browsing. Helpful, not pushy.
Handle orders and returns
Customers ask about orders and returns directly in your Shopify store widget. Your Shopify AI Agent checks live order data and responds instantly. No human needed.
Alpine Pro: $249 · 4.7★
Answer product questions
Your Shopify AI Agent reads your FAQs, product pages, and Shopify policies to give every customer an instant, accurate answer.
Customize everything
Tell your Shopify AI Agent what to say, how to escalate, and which products to push. All in plain language. No settings pages, no code.
Answers in 80+ languages
Your Shopify AI Agent detects the customer's language and replies in kind. 80+ languages supported out of the box. One Shopify integration, every market.
Manage multiple Shopify stores
Manage multiple Shopify stores from one eesel AI dashboard. Each Shopify AI Agent gets its own knowledge base, tone, and behaviour settings.
Who uses eesel's Shopify AI Agents.
From high-volume DTC brands to B2B sellers, teams use the eesel AI Shopify integration to handle support volume so their team can focus on what matters.
Handle returns, shipping updates, and order questions automatically with a Shopify AI Agent, so your support team focuses on exceptions and complex cases.
Ecommerce · DTC
Your Shopify AI Agent answers product and shipping questions across every marketplace channel, keeping customers informed without extra headcount.
Ecommerce · Marketplace
Resolve billing, account, and product queries using your Shopify knowledge base and past tickets. Your Shopify AI Agent handles tier 1 without a human agent.
Ecommerce · B2B
Your Shopify AI Agent scales automatically with order volume. No extra agents needed during peak seasons. The Shopify integration handles the surge.
Ecommerce · High volume
See eesel AI for Shopify in practice.
Real results from teams already running our Shopify AI Agents integration.
Multi-brand e-commerce
“Finally, AI software that suits our needs. Easy to connect to Shopify, easy to prompt, and it learns from our articles. We're using it as a copilot for our Zendesk agents, with AI live chat next.”
Mateusz Golda
Director, Tulipy
4
ecommerce brands managed with one AI agent
90%
WISMO and stock questions resolved automatically
0
seasonal temp hires needed, even during peak season
Simple usage-based pricing for your Shopify AI Agents.
$0.40 / chat session
Pay $0.40 per Shopify chat session handled by eesel AI. One chat session is one task, including all back and forth. No platform fee, no per-seat pricing for the Shopify integration.
What teams say about eesel AI Agents for Shopify.
Real results from real teams running the eesel AI Shopify integration.
We're using eesel for customer support after sales. It integrates with our Freshdesk and Shopify, and the customer support from the eesel team has been very good.
Raul Sanz Garcia
IT Manager, Friscomos
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Finally, AI software that suits our needs. Easy to connect to Shopify, easy to prompt, and it learns from our articles. We're using it as a copilot for our Zendesk agents, with AI live chat next.
Mateusz Golda
Director, Tulipy
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
Your Shopify data stays private with eesel AI.
The eesel AI Shopify integration is built for teams with strict security requirements.
Security
SOC 2 compliant processors
eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.
Compliance
EU data residency
Keep your customer data in the EU. Available as a default option for European teams.
Privacy
Zero model training on your data
Your Shopify product catalog, orders, and customer data are never used to train AI models.
Infrastructure
Encrypted throughout
All connections to Shopify are encrypted. Customer data is not stored permanently after processing.
More AI Agent integrations.
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Helpdesk · E-commerce
SlackAnswers questions, triages requests, sends team updates. Lives in channels and DMs.
Messaging · Collaboration
Google DriveReads shared drives, docs, and spreadsheets. Full Google Workspace integration.
Knowledge · Storage
Crawls your site and learns from every page. Keeps answers up to date automatically.
Knowledge · Web
FAQ.
The eesel Shopify AI Agent automatically syncs your Shopify product catalog, policies, and FAQs when you connect your store. No manual training or data uploads. The Shopify AI Agent reads your catalog in real time, so answers stay accurate as you add or update products.
Yes. The eesel Shopify AI Agent connects to your order data in real time and handles return requests, refund status questions, and order tracking automatically. It follows your Shopify return policy and escalates to a human agent when the case is outside its scope.
Yes. The chat widget adapts to your theme. Customize colors, position, and behavior to match your brand.
Real-time sync with your Shopify store. If something goes out of stock, your agent knows instantly and suggests alternatives. No overselling, no disappointed customers.
It recommends based on user context, conversation history, and product relationships. Helpful, not aggressive. You control the tone and approach.
Yes. You control exactly how the Shopify AI Agent behaves: what it says, what tone it uses, which products it promotes, and when it escalates. Start with the Shopify AI Agent in supervised mode. It drafts replies for your team to review. And switch to autonomous when you're confident.
Confidence-based routing. Low confidence = draft for review, not a live reply. If it doesn't know, it says so, or escalates. No making up product specs.
Supports 80+ languages with automatic detection. Customers write in German, get answered in German, using your product data and tone of voice.
Yes. eesel is SOC 2 compliant. EU data residency available. We sign DPAs. Your data is never used to train models.
It scales with you. Black Friday surge? Holiday peak? Your AI teammate doesn't need overtime. Pay for what you use.
Install the eesel AI app from the Shopify App Store. Connect your Shopify store, authorize access, and the Shopify AI Agent immediately syncs your catalog, policies, order data, and FAQs. Add the chat widget to your Shopify store with a single code snippet and your Shopify AI Agent is live. No developer required.
Yes. eesel AI handles order tracking, return requests, delivery questions, and warranty queries, all from your Shopify store data. Complex cases are escalated to your team with full context.
Yes. eesel AI connects Shopify with Zendesk, Freshdesk, Gorgias, Intercom, and more. It can route escalations, create tickets, and update ticket fields automatically.
Shopify's AI tools work inside Shopify. eesel AI connects your Shopify store to every channel your customers use: live chat, helpdesk, Slack, and your website. One AI agent, everywhere.
Deploy your Shopify AI Agents.
Install the eesel AI Shopify integration. Control how your AI Agents work. Let trust build from there.