eesel AI for Microsoft Teams

Microsoft Teams AI Agents.
Get instant answers in your workspace with eesel AI.

eesel AI is a Microsoft Teams AI Agent that connects to your knowledge bases and answers questions directly in channels, group chats, and DMs. Teams using eesel AI see up to 80% time savings finding answers, at $0.40 per resolved query.

80%+time savings reported by teams in the first month
≤30 minto connect Microsoft Teams and go live
500+teams using eesel AI
80+languages supported out of the box
S
Support
David K.
David K.2:34 PM

What's our return window for online orders?

eesel
eesel2:34 PM
David K.
David K.2:35 PM

Can you draft a reply for ticket #2087? Customer is asking about this.

eesel
eesel2:36 PM
Type a message

Why choose eesel AI for Microsoft Teams AI Agents.

There are other Microsoft Teams AI Agents on the market. Here is what makes the eesel AI Microsoft Teams integration different.

Connects to everything your team knows.

eesel AI reads SharePoint, Confluence, Notion, Google Drive, Zendesk, and more. Every source indexed automatically, so your Microsoft Teams AI Agent always answers from the latest information, not a snapshot.

Communication
Microsoft Teams
Connecting to Teams workspace...Connecting to Teams workspace...
eesel

Works natively inside Microsoft Teams.

eesel AI joins as a real Microsoft Teams AI Agent in your workspace. It reads Teams channels, responds to Teams DMs, and gets @mentioned just like a human colleague. No separate dashboard to manage, no chatbot widget. Just a native Microsoft Teams AI integration that acts like a real teammate.

G
General
eesel joined the channel
eesel
eesel9:00 AM

Hi team! I'm your new AI teammate. I can help with support tickets, answer internal questions, draft content, and more. DM me or @mention me in any channel.

What should I focus on first?

❤️ 4👍 2
Type a message

How eesel AI Integrates with your Microsoft Teams AI Agents.

No developer needed. No long onboarding. Connect the eesel AI Microsoft Teams integration in a few clicks.

  1. 1

    Sign up

    Create your eesel AI account and install eesel from the Microsoft Teams App Store. Authorize in one click and you are in.

  2. 2

    Connect your knowledge

    eesel AI reads your SharePoint, Confluence, Notion, Google Drive, and more. Everything indexed automatically. No manual uploads.

  3. 3

    Configure as needed

    Choose which Teams channels eesel AI joins, how it responds, and when it escalates. Just describe what you want in plain language.

  4. 4

    Go live

    eesel AI starts answering questions in Microsoft Teams immediately. Your team gets instant answers from day one, with you in full control.

More Microsoft Teams AI Agent capabilities.

Our Microsoft Teams AI Agents come equipped with multilingual support, proactive Teams digests, and self-correcting responses to handle complex Teams integrations out of the box.

You10:12 AM

Too formal. Sound more like a friend, not a support bot.

eesel
eesel10:12 AM

Got it. Here's the redraft:

Updated draft

Hey! The delay was on our end. Your order shipped and should arrive Thursday.

Learns from corrections

Tell your Microsoft Teams AI Agent 'that's too formal' or 'we don't do that anymore' and it remembers. Every correction in Teams makes the integration sharper.

Draft for review

Week 1

Your order shipped this morning and should arrive by Thursday.

ApproveReject

Sent automatically

Week 6

Your order shipped this morning and should arrive by Thursday.

Replied to Sarah M. in ticket #2847

Earns your trust

Start with the Teams AI Agent drafting responses for your team to review. Gradually go autonomous as confidence builds. You control the pace inside Microsoft Teams.

eesel
eeselMon 9:00 AM

Weekly Digest, 2 March 2026

Tickets resolved147
Avg response time1.8 min
Escalated to human12
Trending: Shipping delays (+40%)

Hey! Here's your weekly digest. Let me know if you want a deeper breakdown on anything.

👍 3

Proactive updates

Weekly Teams digests, ticket summaries, trend alerts. Your Microsoft Teams AI Agent doesn't just wait for questions. It reaches out in Teams when something matters.

Who uses eesel AI's Microsoft Teams AI Agents.

Teams across functions use the eesel AI Microsoft Teams integration to answer questions instantly, so people stop waiting and start doing.

Support teams

Handle customer questions directly from Microsoft Teams channels using the eesel AI Teams integration. Triage, draft, and resolve without leaving your workspace.

Support · Helpdesk

HR teams

Answer policy, onboarding, and benefits questions automatically with a Teams AI Agent connected to your SharePoint and HR knowledge base.

HR · Internal

IT helpdesk

Resolve common IT requests and how-to questions from SharePoint, Confluence, and Notion. Your Microsoft Teams AI Agent handles tier 1 without routing to a human first.

IT · Internal

Customer success

Equip CS teams with a Microsoft Teams AI Agent that has instant access to product docs and customer history. Faster answers in Teams, better retention.

CS · Retention

See eesel AI for Microsoft Teams in practice.

Real results from teams already running our Microsoft Teams AI Agents integration.

Appxite

B2B Digital Marketplace

This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.

AX

Przemyslaw Mrugalski

AppXite

Read the full AppXite case study

24/7

instant knowledge access for employees across time zones

0

manual knowledge searches needed for common team questions

80+

languages supported for global Teams usage

What teams say about eesel AI Agents for Microsoft Teams.

Real results from real teams running the eesel AI Microsoft Teams integration.

We tried using Intercom Fin but weren't able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond.

Alton Ong

Alton Ong

Product Development, EntryLevel

We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!

Oil Stores Support

Oil Stores Support

Oil Stores

It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, "on-brand" tone.

Eddie Stephens

Eddie Stephens

Service Desk Lead, CartonCloud

With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.

Stephan Fischer

Stephan Fischer

Head of Support & Project Department, Aurenz

eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency.

Melissa Ryan

Melissa Ryan

Zendesk Administrator, Discuss.io

Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.

Flemming Ottosen

Flemming Ottosen

Development Director, Simployer

Simple usage-based pricing for your Microsoft Teams AI Agents.

No platform fee. No monthly minimum. Only pay when your Microsoft Teams AI Agents handle a query.

$0.40 / query

Pay $0.40 per Microsoft Teams query handled by eesel AI. One query is one task, including all back and forth. No platform fee, no per-seat pricing for the Microsoft Teams integration.

Your Microsoft Teams data stays private with eesel AI.

The eesel AI Microsoft Teams integration is built for teams with strict security requirements.

Security

SOC 2 compliant processors

eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.

Compliance

EU data residency

Keep your Microsoft Teams data in the EU. Available as a default option for European teams.

Privacy

Zero model training on your data

Your Teams messages and connected knowledge sources are never used to train AI models.

Infrastructure

Encrypted throughout

All connections are encrypted. Teams message content is not stored permanently after processing.

FAQ.

Install the eesel AI app from the Microsoft Teams App Store, through your admin portal, or through the eesel AI dashboard. Once added, eesel AI appears as a bot in your workspace. You can message it directly, @mention it in channels, or add it to group chats.

No. Most Teams bots respond to rigid commands. eesel AI understands natural language, remembers context across conversations, learns from corrections, and takes real actions like creating tickets or posting updates. It works like a colleague, not a command-line tool.

Yes. You can @mention eesel AI in any channel or group chat it has been added to. It reads the conversation context and responds naturally. You can also DM it privately for tasks you want to keep between you and the bot.

Yes. Ask eesel AI to summarize a conversation and it reads the full thread history, pulling out key decisions, action items, and open questions. No more scrolling through hundreds of messages.

Yes. eesel AI can send weekly digests, ticket volume summaries, and trend alerts to any channel you configure. It reaches out when something matters instead of waiting to be asked.

Correct it in natural language. Say "that's not right, our return window is 30 days" and eesel AI updates its understanding. Every correction sticks, so the same mistake does not happen twice.

eesel AI grounds every answer in your connected knowledge sources. If it does not have enough information to respond confidently, it tells you instead of guessing. You can adjust confidence thresholds to control when it defers to a human.

eesel AI can read and respond in over 80 languages. It detects the language of each message automatically and responds in kind, even if your knowledge base is in a different language.

Yes. All data is encrypted in transit and at rest. eesel AI processes messages in isolated environments, and you can revoke access at any time. eesel AI is SOC 2 Type II compliant and works with SOC 2 compliant processors. We never use your data to train models. Admin controls let you restrict which channels eesel AI can access.

Usage-based pricing with per task billing. No platform fee, no per-seat pricing, no monthly minimum. You only pay for what your AI actually does. See the pricing page for full details.

The eesel AI Microsoft Teams Agent is a native bot that lives inside your Teams workspace. It reads Teams channels, responds to DMs, and gets @mentioned just like a human colleague. The Teams AI Agent answers questions from your connected knowledge bases, drafts replies, handles support tickets, and sends proactive team updates. All without leaving Microsoft Teams. Install from the Teams App Store in one click.

No. The eesel AI Microsoft Teams Agent is a real knowledge teammate, not a basic chatbot. It handles complex questions from your SharePoint, Confluence, and Notion docs, drafts support responses, answers internal queries in Teams channels, and proactively reaches out with updates. It works across your tools through the Microsoft Teams integration.

SharePoint, Confluence, Notion, Google Drive, Zendesk, Freshdesk, Intercom, websites, PDFs, and more. All sources combined into one knowledge base that your Microsoft Teams AI Agent draws from when answering questions in channels and DMs.

Microsoft Copilot works primarily on your Microsoft 365 content. eesel AI connects your entire cross-platform knowledge base (Confluence, Zendesk, Notion, Google Drive) and deploys it as an active Teams AI Agent that answers questions, handles support, and takes action. Not just Microsoft content, not just search.

Yes. The Microsoft Teams AI Agent supports 80+ languages. Your team writes in their language and gets answers in their language. Works across all Microsoft Teams markets.

Yes. eesel AI is SOC 2 Type II compliant and works with SOC 2 compliant processors. EU data residency is available. We sign DPAs. Your data is never used to train models. Teams messages are processed and not stored beyond what is needed.

Usage-based pricing. No platform fee, no per-seat pricing, no monthly minimum. You only pay for what your Microsoft Teams AI Agent actually does. See the pricing page for full details.

Install eesel AI from the Microsoft Teams App Store. Authorize access, connect your knowledge sources, and eesel AI is live in your channels. No developer required. Setup takes under 30 minutes.

Still have more questions?

Deploy your Microsoft Teams AI Agents.

Install the eesel AI Microsoft Teams integration. Control how your AI Agents work. Let trust build from there.

Get started free