eesel AI for BigCommerceBigCommerce AI Agents.
Automate customers' orders, returns, and questions with eesel AI.
eesel AI is a BigCommerce AI Agent that reads your catalog, orders, and FAQs, then handles customer support on autopilot. 80% time savings reported by teams in the first month, at $0.40 per resolved chat.
Why choose eesel AI for BigCommerce AI Agents.
There are other BigCommerce AI Agents on the market. Here is what makes the eesel AI BigCommerce integration different.
Simply connect your BigCommerce store
Connect your BigCommerce store and your BigCommerce AI Agent automatically learns your catalog, picks up your policies, and plugs into your existing apps like Zendesk, Freshdesk, and Slack. No training, no configuration limbo.
Add to your BigCommerce store. Watch it sell.
Drop a single code snippet on your BigCommerce storefront. Your BigCommerce AI Agent starts helping customers find products, answering questions, and driving conversions from day one.
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How eesel AI Integrates with your BigCommerce AI Agents.
No developer needed. No long onboarding. Connect the eesel AI BigCommerce integration in a few clicks.
- 1
Sign up
Create your eesel AI account and connect your BigCommerce store via the BigCommerce API. Authorize in two clicks from the eesel AI dashboard.
- 2
Connect BigCommerce
eesel AI automatically syncs your product catalog, customer groups, order data, and policies. Multi-storefront setups sync automatically. No manual training required.
- 3
Configure as needed
Tell eesel AI how to handle returns, what tone to use, and when to escalate. Set per-storefront rules for multi-brand setups. Just describe what you want in plain language.
- 4
Go live
Add the chat widget to your BigCommerce storefront with a single code snippet. Works with Stencil themes and headless setups. Your BigCommerce AI Agent is live from day one.
More BigCommerce AI Agent capabilities.
Our BigCommerce AI Agents come equipped with multilingual support, real-time order tracking, and catalog-aware responses to handle complex BigCommerce integrations out of the box.
Recommend products
Your BigCommerce AI Agent surfaces personalised suggestions from your BigCommerce catalog based on what the customer is browsing. Helpful, not pushy.
Handle orders and returns
Customers ask about orders and returns directly in your BigCommerce store widget. Your BigCommerce AI Agent checks live order data and responds instantly. No human needed.
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Answer product questions
Your BigCommerce AI Agent reads your FAQs, product pages, and BigCommerce policies to give every customer an instant, accurate answer.
Customize everything
Tell your BigCommerce AI Agent what to say, how to escalate, and which products to push. All in plain language. No settings pages, no code.
Answers in 80+ languages
Your BigCommerce AI Agent detects the customer's language and replies in kind. 80+ languages supported out of the box. One BigCommerce integration, every market.
Multi-storefront support
Run separate BigCommerce AI Agents for each storefront from one eesel AI dashboard. Each agent gets its own catalog, tone, and behavior settings.
Who uses eesel AI's BigCommerce AI Agents.
From lean DTC brands to B2B operations, teams use the eesel AI BigCommerce integration to handle support volume so their team can focus on running the business.
Handle returns, shipping updates, and order questions automatically with a BigCommerce AI Agent, so your support team focuses on exceptions and complex cases.
Ecommerce · DTC
Your BigCommerce AI Agent answers product and shipping questions across every storefront, keeping customers informed without extra headcount.
Ecommerce · Marketplace
Resolve wholesale pricing, bulk order, and subscription questions using your BigCommerce knowledge base. Your BigCommerce AI Agent handles tier 1 without a human agent.
Ecommerce · B2B
Your BigCommerce AI Agent scales automatically with order volume. No extra agents needed during peak seasons. The BigCommerce integration handles the surge.
Ecommerce · High volume
See eesel AI for BigCommerce in practice.
Real results from teams already running our BigCommerce AI Agents integration.
DTC E-commerce
“We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.”
Wesley Wang
CTO, Ecosa
10,000+
monthly support tickets handled with AI automation
522
knowledge items powering instant, accurate responses
24/7
multilingual support across every market
Simple usage-based pricing for your BigCommerce AI Agents.
$0.40 / chat session
Pay $0.40 per BigCommerce chat session handled by eesel AI. One chat session is one task, including all back and forth. No platform fee, no per-seat pricing for the BigCommerce integration.
What teams say about eesel AI Agents for BigCommerce.
Real results from real teams running the eesel AI BigCommerce integration.
We tried using Intercom Fin but weren't able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond.
Alton Ong
Product Development, EntryLevel
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, "on-brand" tone.
Eddie Stephens
Service Desk Lead, CartonCloud
We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!
Oil Stores Support
Oil Stores
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.
Flemming Ottosen
Development Director, Simployer
Your BigCommerce data stays private with eesel AI.
The eesel AI BigCommerce integration is built for teams with strict security requirements.
Security
SOC 2 compliant processors
eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.
Compliance
EU data residency
Keep your customer data in the EU. Available as a default option for European BigCommerce teams.
Privacy
Zero model training on your data
Your BigCommerce product catalog, orders, and customer data are never used to train AI models.
Infrastructure
Encrypted throughout
All connections to BigCommerce are encrypted. Customer data is not stored permanently after processing.
More AI Agent integrations.
ZendeskDrafts replies, resolves tickets, escalates when needed. Works inside your existing Zendesk workflows.
Support · Ticketing
Google DriveReads shared drives, docs, and spreadsheets. Full Google Workspace integration.
Knowledge · Storage
SlackAnswers questions, triages requests, sends team updates. Lives in channels and DMs.
Messaging · Collaboration
ShopifyReads your Shopify product catalog and order data. Answers customer questions with real-time info.
E-commerce · Orders
FAQ.
The eesel AI BigCommerce Agent connects to your BigCommerce store via the API. Products, variants, pricing, inventory, custom fields, all synced in real-time. When you update your catalog, it knows immediately. No manual data entry or CSV uploads.
Yes. If you run multiple storefronts from a single BigCommerce instance, you can set up separate BigCommerce AI Agents for each storefront. Each agent gets its own catalog, tone, and permissions. One eesel AI dashboard to manage them all.
Yes, in Semi-auto and Autonomous modes. Set your rules and the BigCommerce AI Agent follows them. Complex cases get escalated to your team with full context.
Yes. The chat widget works on any frontend, whether you use Stencil themes, a headless storefront with Next.js, or a custom build. Drop in the code snippet and your BigCommerce AI Agent is live.
Real-time sync with your BigCommerce store via the API. If something goes out of stock, your BigCommerce AI Agent knows instantly and suggests alternatives. No overselling, no disappointed customers.
It recommends based on user context, conversation history, and product relationships. Helpful, not aggressive. You control the tone and approach.
Start with drafts. You review and approve everything. Set rules for escalation. You decide when (and if) it sends autonomously. Most teams start supervised and gradually give more autonomy as trust builds.
Yes. The eesel AI BigCommerce Agent can handle customer group-specific pricing, quote requests, and company accounts. Your agent understands which catalog and pricing tier to surface for each buyer.
Yes. eesel AI is SOC 2 compliant. EU data residency available. We sign DPAs. Your data is never used to train models.
The BigCommerce AI Agent scales with you. Flash sale? Holiday peak? Your eesel AI BigCommerce Agent does not need overtime. Pay for what you use.
The eesel AI BigCommerce Agent connects to your BigCommerce store via the API and syncs your catalog, order data, and customer groups in real time. It answers product questions, handles return requests, and recommends products automatically via a chat widget on your storefront. Works with Stencil themes, headless Next.js frontends, and BigCommerce multi-storefront setups. Install in under 30 minutes.
Connect your BigCommerce store from the eesel AI dashboard. The BigCommerce AI Agent immediately syncs your catalog, policies, order data, and customer groups. Add the chat widget to your storefront and your BigCommerce AI Agent is live from day one.
Yes. The eesel AI BigCommerce Agent understands customer group-specific pricing, quote requests, and company account structures. It surfaces the right catalog and pricing tier for each B2B buyer automatically.
Deploy your BigCommerce AI Agents.
Install the eesel AI BigCommerce integration. Control how your AI Agents work. Let trust build from there.