Ever find yourself in an interview, trying to connect with a fantastic candidate, but half your brain is just trying to type out every important word they say? It’s a classic recruiter problem. You’re stuck between being a good conversationalist and a detail-obsessed note-taker, and it often feels like you can’t be both at the same time.
Metaview is one of the AI tools out there trying to fix this exact issue. It’s an AI notetaker built specifically for recruiting, promising to take care of the admin work so you can focus on the person you’re talking to.
But does it actually deliver? This post is a straightforward look at Metaview, based on real user feedback and what we found digging into the tool. We’ll walk through its features, pricing, and some important limitations to help you figure out if it’s the right fit for your team, or if a more flexible tool might be a smarter move.
What is Metaview?
At its heart, Metaview is an AI platform made almost entirely for recruiting teams. Its main gig is to record, transcribe, and summarize interviews and other hiring-related calls. Think of it as an assistant that joins your meetings and spits out perfect notes afterward.
It’s built for talent acquisition specialists, hiring managers, and really any company that does a lot of interviews and wants to make the process more consistent. According to their website, the goal is to save recruiters over 10 hours a week and help teams make better hiring decisions with actual data to back them up.
The whole thing is pretty simple. The Metaview bot hops on your calls in Zoom or Microsoft Teams, records the chat, and then uses AI to create structured notes based on whatever template you’ve set up. You can then share these notes with the team or have them sent right into your Applicant Tracking System (ATS).
A breakdown of Metaview’s features
While Metaview started with note-taking, it’s grown to include a few more tools to help with the whole hiring process. Let’s get into what it can do.
AI notetaker and transcription
This is Metaview’s bread and butter. It hooks into all the major video conferencing tools like Zoom, Google Meet, and Teams, and it can even handle regular phone calls.
Once a call is over, the AI creates structured notes that you can tweak to your liking. If you prefer long paragraphs or just scannable bullet points, you can build templates to keep things consistent from one interview to the next. The biggest plus here is that it frees up the interviewer to actually listen and engage instead of being glued to their keyboard. It also gives you a clean, objective record of every interview, which is super helpful when the team gets together to discuss candidates.
Answers, reports, and analytics
Metaview has also added some features to help you find useful tidbits in your interview data. There’s a feature called "Answers" that works like a little chat window. You can ask it specific questions about a candidate, like, "What were their salary expectations?" and the AI will dig through the transcript and find the answer for you in a few seconds.
The reporting tools pull together data from all your interviews to show you trends. For instance, you can see how much a candidate talks versus the interviewer or track how often certain skills pop up for different roles. These analytics are meant to help teams tweak their interview style and find spots where they can improve.
Integrations and workflow automation
A lot of Metaview’s appeal comes from how well it plugs into the rest of the recruiting tech stack. It connects with popular Applicant Tracking Systems like Greenhouse, Lever, and Ashby, along with calendars and scheduling tools. This helps smooth things out and cuts down on the amount of manual copy-pasting recruiters are all too familiar with.
It has some other nice tricks too, like auto-generating a job description from the notes of a kickoff call with a hiring manager or helping to fill out interview scorecards.
For a talent acquisition team, these deep integrations are great. The only issue is that this sharp focus can create knowledge dead-ends elsewhere in the company. Many businesses are looking for an AI that can bring information together from the entire organization. For example, a tool like eesel AI is built to connect to help desks like Zendesk, company wikis like Confluence, and team chats like Slack. This allows it to help out multiple departments, from support to HR, all from one central spot.
How much does Metaview cost? A pricing guide
Metaview’s pricing is pretty transparent, with a few tiers for individuals and teams. Here’s a quick look at what they offer, based on their official pricing page.
A look at the numbers
The plans are set up to grow with you, from a single user to a whole company.
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Price (Annual) | $0 | $50 /user/month | Custom |
| Price (Monthly) | $0 | $60 /user/month | Custom |
| Conversations | 25 per month | Unlimited | Unlimited |
| History | 14-day | Unlimited | Unlimited |
| Core Features | Transcription, AI notes, basic templates | Everything in Free + advanced search, custom templates | Everything in Pro + SSO, audit logs, custom data retention |
| Ideal For | Solo recruiters testing the waters | Recruiting teams needing a central hub | Larger companies with specific security needs |
Is it good value?
Whether Metaview is worth the money really depends on your hiring volume. If your team is interviewing people all day, every day, the time saved could easily cover the Pro plan’s $50 per user cost. The free plan is also surprisingly useful, giving a small team enough runway to really kick the tires.
The catch, though, is the "per user/month" model. This can get pricey, and fast. If you have a big team of recruiters, coordinators, and hiring managers who all need to peek at notes and recordings, those costs are going to stack up. Paying for seats that are only used heavily during busy hiring cycles can feel a bit wasteful.
This pay-per-seat model is pretty standard, but it’s not the only way. It’s worth comparing it to platforms that charge based on usage. For instance, eesel AI’s pricing is based on the number of AI answers it gives per month, not the number of people on your team. This makes your costs more predictable and means you aren’t paying for licenses that are just sitting there. It’s a more flexible way to go that scales with your actual needs, not just your headcount.
The final verdict: Real-world user reviews and limitations
Features and pricing are only part of the picture. Based on what users are saying, here’s where Metaview really shines and where it has some room for improvement.
What users love: Positive reviews
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It saves a ton of time. This is, by far, the most common praise you’ll hear. Users consistently report getting hours back in their week that used to be spent on admin work. People say they save anywhere from 5 to 20 hours a week, which is huge for a busy recruiting team.
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Better focus and candidate experience. Recruiters say that Metaview lets them be more present and natural in interviews. This leads to better conversations and a more positive experience for the candidate. As Shayna McDonough from Ready Set Rocket put it, "You can literally just put your notebook away and… just talk."
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Easier feedback and collaboration. When everyone has access to consistent, detailed notes, hiring managers can get caught up in minutes. This makes the whole debrief process faster, helps reduce bias, and lets teams make decisions without as much back-and-forth.
Where Metaview falls short: Critical reviews and alternatives
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The biggest limitation: It’s a one-trick pony. What makes Metaview great for recruiters is also its biggest drawback for the rest of the company. It’s built for recruiting, and only recruiting. It’s not going to help your customer support team, solve IT tickets, or answer general questions for employees. This often means companies end up paying for several different AI tools for different departments, which gets expensive and messy.
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It isn’t very versatile. If you need an AI assistant that can answer employee questions about PTO by reading your internal policies, help support agents resolve tickets faster, or run a 24/7 chatbot on your website, Metaview just can’t do it. You’d have to go find, vet, and pay for another tool.
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The eesel AI alternative. Instead of buying a tool for every problem, many companies are choosing a single, unified AI platform. A tool like eesel AI is designed to help the entire organization from one place. It can build an internal help bot for HR and recruiting by learning from your Google Docs and internal policies, while also automating customer support by connecting to your help desk. This all-in-one approach usually delivers a much better return by solving more than one problem with a single subscription.
Is Metaview the right AI tool for you?
After digging through these Metaview reviews, it’s pretty clear that it’s a solid, well-made tool for its target audience: recruiting teams that do a lot of hiring and want to make their process smoother. It saves time, helps interviewers focus, and standardizes the way feedback is collected. If your only mission is to make your talent team more efficient, it’s a great option to consider.
The real question to ask yourself is whether your business needs a specialized recruiting tool or a flexible AI platform that can help out everyone in the company.
If your goal is to give your talent team a boost, Metaview is definitely worth a look. But if you’re searching for a scalable AI that can handle customer service, streamline internal support, and bring all your company knowledge together in one place, then it might be time to see what eesel AI can do.
Frequently asked questions
Yes, Metaview offers a surprisingly useful free plan that allows for 25 conversations per month, making it accessible for solo recruiters or small teams to test the waters. The "Pro" plan also scales for growing teams, offering unlimited conversations per user.
Metaview is praised for its deep integrations with popular Applicant Tracking Systems (ATS) like Greenhouse, Lever, and Ashby, as well as calendars and scheduling tools. This helps automate workflows and reduce manual data entry for recruiting teams.
A significant limitation highlighted is its specialized nature; Metaview is built exclusively for recruiting. Unlike more versatile platforms, it cannot assist other departments like customer support or HR with general company knowledge queries.
While the blog touches on "audit logs" and "custom data retention" for Enterprise plans, the main focus of Metaview reviews is on efficiency and streamlining processes. The Enterprise tier specifically offers advanced security features like SSO and custom data retention policies.
Users consistently praise Metaview for the significant time savings it provides, often reporting regaining 5 to 20 hours per week previously spent on administrative tasks. This allows recruiters to focus more on engaging with candidates.
The per-user/month pricing model can be highly cost-effective for teams with high hiring volumes, as the time saved often justifies the expense. However, it’s noted that costs can accumulate if many team members only use it occasionally, making usage-based models an alternative to consider.
