Blog

Claude Duet is Anthropic's proactive agent that briefs you each morning and asks before it acts. How it works, who can get it, what it costs, and its limits.

I tested the best AI for multilingual support, from eesel and Zendesk to Ada and Tidio. Real language coverage, pricing, and who each one is actually for.

Freddy AI sessions get expensive fast. Here are the 7 best Freshdesk Freddy alternatives - including one that layers on top of Freshdesk with no migration required.

Looking for a Zendesk AI alternative in 2026? We compare 8 options on price, resolution rates, and setup, including tools that layer onto Zendesk instead of replacing it.

My Elfsight AI Chatbot review: how the no-code website agent learns your site, what its $0 to $20 plans really cap, and where its new Freshdesk app fits in.

Ordemio alternatives for Zendesk compared: eesel, Zendesk Copilot, Macha, Forethought, Ada, Yuma AI and Chatbase, with vendor pricing and who each one suits.

The Zenbots AI alternatives worth testing on Zendesk in 2026, with what each one reads, how it bills, and how to bake them off on your own closed tickets.

My Zenbots AI review: a Zendesk sidebar chatbot that answers agents from help center articles for €99 a month, from a vendor whose website is now parked.

Zenbots AI pricing was €99 a month for 2,500 messages, plus €75 per extra 1,000. Here is what that bought, what it costs at scale, and why the pricing page is gone.