Does Confluence have an AI tool? A complete overview for 2025

Confluence is the memory bank for so many companies. It’s where you stash project plans, meeting notes, HR policies, and pretty much everything else. But as your company grows, that memory bank starts to look more like a digital attic, and finding one specific document feels like searching for a needle in a haystack.

Sound familiar? It’s a common headache that eventually leads teams to ask, "So, does Confluence have an AI tool to fix this?"

The short answer is yes, but it’s not quite that simple. Atlassian has built some AI features directly into Confluence, but they come with a few catches that can leave your team working with an incomplete picture. This guide will walk you through what Atlassian’s own AI can do, where it stumbles, and what you should think about before you commit.

What is Confluence’s AI tool?

The AI you’ll find in Confluence is part of a bigger product suite called Atlassian Intelligence. Think of it as the umbrella brand for all the AI smarts woven across their products, from Jira to Trello. The main idea is to help you write content, find information, and get quick summaries without ever having to leave the Atlassian ecosystem.

More recently, Atlassian also introduced Rovo, a more powerful (and pricier) AI tool that tries to search across a wider set of data. Still, its main focus remains on Atlassian products and a handful of third-party apps. While having these tools built-in is handy, it’s really important to know they have some serious limits on what information they can actually access and which pricing plans they’re even on.

A deep dive into Confluence’s AI features

Alright, let’s get into what you can actually do with Atlassian Intelligence inside Confluence. The features mostly fall into three buckets: creating content, finding information, and automating workflows.

Content creation and editing

One of the handiest uses for AI in Confluence is simply making the writing process less of a drag. Atlassian Intelligence can help you get from a blinking cursor on a blank page to a finished document much more quickly.

For instance, you can use it to:

• Draft content from a prompt. Just give it a simple instruction like, "Draft a project overview for our new mobile app launch," and it’ll spit out a solid first draft for you to edit.

• Summarize long pages. If you’re staring at a massive document or a novel-length comment thread, you can ask the AI to give you the highlights so you can get the gist in seconds.

• Polish your writing. Highlight a chunk of text and ask the AI to check for spelling and grammar mistakes, shorten it, or even switch the tone from casual to something more professional.

• Pull out action items. This one is a lifesaver. The AI can scan your meeting notes and create a clean to-do list, which makes it much easier to keep projects moving forward.

Finding information and answers

This is where the AI really tries to solve that "needle in a haystack" problem. Instead of you having to guess the right keywords, the Q&A feature lets you ask questions in plain English. For example, you can just type "What’s our policy on remote work?" and get a direct answer pulled from the right page in Confluence.

It also has a "Definitions" feature that can act as your company’s internal dictionary. It explains jargon, decodes acronyms, and clarifies project codenames. This is super helpful for getting new hires up to speed without them having to constantly tap a coworker on the shoulder.

Automation with other tools

Since Confluence is part of the big Atlassian family, its AI is built to play nicely with other tools like Jira. You can use natural language to set up simple automations, like, "When a page is published with ‘Product Spec’ in the title, create a Jira ticket for the engineering team."

For teams that are all-in on Atlassian, this tight integration is a big plus, as it helps bridge the gap between documentation in Confluence and actual tasks in Jira.

This video provides a great introduction to the AI-powered features available in Confluence through Atlassian Intelligence.

Key limitations of Confluence’s native AI

While Atlassian Intelligence definitely has some useful tricks up its sleeve, it also has a few major limitations that stop it from being the all-in-one solution most teams are hoping for.

Your knowledge is scattered everywhere, not just in Confluence

Here’s the biggest problem: Atlassian Intelligence pretty much only reads the text written directly on Confluence pages. As some folks have pointed out in community discussions, it completely ignores the content inside attachments like PDFs, Word docs, or PowerPoint slides.

Reddit

This "walled garden" approach is a massive blind spot. Let’s be real, most companies don’t store every single piece of knowledge in neatly formatted Confluence pages. Crucial information is spread across Google Docs, Notion pages, Slack threads, old support tickets, and dozens of other places. Confluence AI can’t touch any of that, leaving huge gaps in its understanding.

This is exactly why a unified tool is so important. An AI assistant like eesel AI is built from the ground up to connect to all those scattered sources. It integrates with Confluence, sure, but it also hooks into all the other apps your team actually uses to give you answers from your entire company brain, not just one corner of it.

This infographic shows how eesel AI connects to various applications to create a unified knowledge source, which is a key feature when asking, "Does Confluence have an AI tool that does the same?"

The setup isn’t exactly a walk in the park

Getting your hands on these AI features isn’t free. Atlassian Intelligence is only available on the more expensive Premium and Enterprise plans, which puts it out of reach for a lot of smaller teams. And if you want the more advanced Rovo features, that’s a whole separate product with its own pricing, and you’ll probably have to sit through a few sales calls just to figure out what it costs.

That’s a pretty high barrier for teams that just want to see if AI can help them out. In contrast, platforms like eesel AI have a completely self-serve setup. You can connect your knowledge sources and get an AI assistant up and running in a few minutes, not months, without ever having to talk to a salesperson.

No way to test drive it confidently

When you’re rolling out a new tool for your whole company, you want to be sure it actually works. Confluence’s AI tools don’t really give you a way to test how the AI will handle real questions before you unleash it on your team. You’re basically just flipping a switch and hoping for the best, which is a bit of a gamble when people are counting on it for accurate information.

A screenshot demonstrating the simulation mode in eesel AI, a feature that helps determine if Confluence does have an AI tool that can be tested for accuracy before launch.

Confluence AI: Pricing and availability

As we touched on, Atlassian’s AI features aren’t included in every plan. If you’re on the Free or Standard version of Confluence Cloud, you’re out of luck. You’ll have to upgrade to a pricier plan to unlock them.

Here’s how it breaks down for Confluence Cloud:

And don’t forget, this is just for Confluence. If you want the cross-platform search from Rovo, that’s an extra cost on top of your plan. The total bill can start to add up quickly, especially for bigger teams.

This kind of pricing can feel a bit unpredictable. At eesel AI, we prefer simple, transparent pricing that bundles all our products (like internal chat and agent assist) into one plan. No hidden fees, and you can even start with a flexible monthly plan and cancel whenever you want.

Exploring a better alternative: One AI for all your company knowledge

So, while Confluence’s AI is a decent start, it’s held back by being stuck in its own world. Modern teams work across dozens of apps, and a genuinely helpful AI assistant needs to reflect that.

eesel AI was built to solve this exact problem. It works like a central intelligence layer that connects to all the places your team keeps information, giving you a single, reliable source of truth.

Here’s a quick comparison to put things in perspective:

Moving beyond a single-app AI

So, to answer the original question: yes, Confluence does have an AI tool. But its usefulness is capped by its inability to see the full picture of your company’s knowledge. In today’s work environment, information is everywhere, and an AI tool has to connect to all of it to be truly helpful.

The future of finding information at work isn’t about having a separate little AI for each of your apps. It’s about having one AI that understands them all.

Ready to build an AI assistant that has actually learned from all your company knowledge, not just your Confluence pages? Give eesel AI a try for free and see how easy it is to unify your information and get instant, accurate answers for your whole team.